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Three big trends are poised to transform enterprises and the way they do business.
Our heads are “in the clouds”
Cloud technology offers an “on-demand” platform for businesses to quickly deploy applications on virtual infrastructure outside the businesses firewall “in the cloud.” But cloud comes in different flavors and with its own set of challenges which is why businesses hesitate to move fast.
With public cloud computing resources can be provisioned to support the business. Just as quickly, idle resources can be dynamically allocated to another company for their computing requirements. However, many companies are nervous about putting their data in a public cloud.
For a company that does not want to migrate its data with other users in a public cloud, they can utilize a “private cloud” that is isolated from other organizations — all the while, maintaining the benefits of a scalable cloud platform that services many users at a time. With both public and private clouds, the company still has to deploy an application and is responsible for the maintenance of the application.
While there is flexibility in cloud computing, there also lies complexity with so many options.
Going mobile is not about walking and talking
Mobility is probably the biggest game changes for enterprises, both in how they can conduct business and how their employees can perform it. Mobile technology allows workers to work anywhere and anytime. Most employees wish to go well beyond conversations with their mobile devices and access critical business apps such as sales applications, support applications and IT applications. The challenges of moving these applications that were not designed for mobile are many and they involve UI, content, workflow etc.
Social is more than fun and games
For many, social applications mean Facebook with friends or tweeting but not in a business context. It is myopic to not see social technology working across business functions and processes including decision-making, business and operational processes, product development and customer service.
Social technology can increase the pace and productivity of business only if enterprise managers understand and embrace it for their respective businesses.
Individually, each one of these technologies is a serious game changer. But it is in combination that cloud, mobile and social can be fundamentally transformational for businesses moving it to a more sense and respond model. MoNimbus™ is a platform for transforming enterprise applications to a next generation experience embracing mobile, social and cloud. mCRM from MoNimbus is a cloud based mobile sales application that is mobile enabled and social media integrated for an intelligent and optimized sales experience. Down load it now.



Gartner Predicts by 2017, Half of Employers will Require Employees to Supply Their Own Device for Work Purposes
May 3, 2013
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Enterprises That Offer Only Corporate-Liable Programs Will Soon Be the Exception

As enterprise bring your own device (BYOD) programs continue to become more commonplace, 38 percent of companies expect to stop providing devices to workers by 2016, according to a global survey of CIOs by Gartner, Inc.’s Executive Programs

“BYOD strategies are the most radical change to the economics and the culture of client computing in business in decades,” said David Willis, vice president and distinguished analyst at Gartner. “The benefits of BYOD include creating new mobile workforce opportunities, increasing employee satisfaction, and reducing or avoiding costs.”

Gartner defines a BYOD strategy as an alternative strategy that allows employees, business partners and other users to use a personally selected and purchased client device to execute enterprise applications and access data. It typically spans smartphones and tablets, but the strategy may also be used for PCs. It may or may not include a subsidy.

BYOD drives innovation for CIOs and the business by increasing the number of mobile application users in the workforce. Rolling out applications throughout the workforce presents myriad new opportunities beyond traditional mobile email and communications. Applications such as time sheets, punch lists, site check-in/check-out, and employee self-service HR applications are just a few examples. Expanding access and driving innovation will ultimately be the legacy of the BYOD phenomenon.

“However, the business case for BYOD needs to be better evaluated,” said Mr. Willis. “Most leaders do not understand the benefits, and only 22 percent believe they have made a strong business case. Like other elements of the Nexus of Forces (cloud, mobile, social and information), mobile initiatives are often exploratory and may not have a clearly defined and quantifiable goal, making IT planners uncomfortable. If you are offering BYOD, take advantage of the opportunity to show the rest of the organization the benefits it will bring to them and to the business.”

While BYOD is occurring in companies and governments of all sizes, it is most prevalent in midsize and large organizations ($500 million to $5 billion in revenue, with 2,500 to 5,000 employees). BYOD also permits smaller companies to go mobile without a huge device and service investment. Adoption varies widely across the globe. Companies in the United States are twice as likely to allow BYOD as those in Europe, where BYOD has the lowest adoption of all the regions. In contrast, employees in India, China and Brazil are most likely to be using a personal device, typically a standard mobile phone, at work.

How a well-managed BYOD program subsidizes the use of a personal device is critical, and can dramatically change the economics. Today, roughly half of BYOD programs provide a partial reimbursement, and full reimbursement for all costs will become rare. Gartner believes that coupling the effect of mass market adoption with the steady declines in carrier fees, employers will gradually reduce their subsidies and as the number of workers using mobile devices expands, those who receive no subsidy whatsoever will grow.

“The enterprise should subsidize only the service plan on a smartphone,” said Mr. Willis. “What happens if you buy a device for an employee and they leave the job a month later? How are you going to settle up? Better to keep it simple. The employee owns the device, and the company helps to cover usage costs.

BYOD does increase risks and changes expectations for CIOs. Unsurprisingly, security is the top concern for BYOD. The risk of data leakage on mobile platforms is particularly acute. Some mobile devices are designed to share data in the cloud and have no general purpose file system for applications to share, increasing the potential for data to be easily duplicated between applications and moved between applications and the cloud.

However, in general, IT is catching up to the phenomenon of BYOD. More than half of organizations rate themselves high in security of corporate data for enterprise-owned mobile devices. This new confidence in the security posture to support BYOD is a reflection of more-mature tools and processes that address myriad needs in the security area.

“We’re finally reaching the point where IT officially recognizes what has always been going on: People use their business device for nonwork purposes,” said Mr. Willis. “They often use a personal device in business. Once you realize that, you’ll understand you need to protect data in another way besides locking down the full device. It is essential that IT specify which platforms will be supported and how; what service levels a user should expect; what the user’s own responsibilities and risks are; who qualifies; and that IT provides guidelines for employees purchasing a personal device for use at work, such as minimum requirements for operating systems.”

More detailed analysis is available in the report “Bring Your Own Device: The Facts and the Future.” The report is available on Gartner’s website at http://www.gartner.com/resId=2422315.

Mr. Willis will provide additional analysis during the Gartner webinar, “Bring Your Own Device Program Best Practices (BYOD)” on May 2 at 10 a.m. and 1 p.m. EDT. To register for this complimentary webinar, please visit http://my.gartner.com/portal/server.pt?open=512&objID=202&mode=2&PageID=5553&ref=webinar-rss&resId=2392315&srcId=1-2994690285.
Contacts

Rob van der Meulen
Gartner

rob.vandermeulen@gartner.com

Janessa Rivera
Gartner

janessa.rivera@gartner.com

About Gartner

Gartner, Inc. (NYSE: IT) is the world’s leading information technology research and advisory company. Gartner delivers the technology-related insight necessary for its clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, Gartner is the valuable partner in over 13,000 distinct organizations. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 5,500 associates, including 1,400 research analysts and consultants, and clients in 85 countries. For more information, visit www.gartner.com.

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